09 / Case Studies
Cases / Product Engineering · Subscriptions

Subscription Payment Recovery Platform

A platform for subscription businesses that recovers payments and explains what went wrong.

Payment recovery platform
US · Subscriptions · Fintech
FintechSaaSMLStripe
Focus
Product Engineering
Market
US · Subscriptions
Approach
ML + payment expertise
Built on
Stripe
I
About the client

A US fintech that helps subscription businesses automatically recover payments that didn't go through.

II · The brief
Challenge

A subscriber's card expires or a bank declines the charge — and the business loses the payment, sometimes the subscriber too. Standard retry tools recover only a small part.

KEY OBJECTIVES
  1. 01Recover more payments than standard retry tools
  2. 02Reach subscribers whose payment details went out of date
  3. 03Show businesses why payments fail and where revenue is lost
  4. 04Keep the platform stable at all times
III · Our approach
Solution

Our engineers develop the product together with the client's team — building new features and keeping the platform stable in production.

  • Step 01Developed a system that retries payments at the moment they're most likely to go through
  • Step 02Added email campaigns that ask subscribers to update their payment method
  • Step 03Added analytics that explain why payments fail and where revenue leaks
Payment recovery platform
IV · The outcome
Results

The platform recovers 2–3× more payments than basic retry tools. Businesses see why payments fail and where revenue is lost. And the product keeps growing — new features ship every sprint.

Recovery
2–3× more than basic retries
01
Platform
Runs 24/7
02
Failure reasons
Identified
03
Features
Shipped fast
04
Contact

Let’s recover your revenue.

Tell us about your subscription stack. We’ll stop failed payments from becoming lost customers.

Book a call